Assistant Shop Manager

Location: Middle East (Dubai, Abu Dhabi, Al Ain, Doha - Qatar, Bahrain). Our client is a large retail consortium in the UAE operating 4 leading fashion outlets – Zara, Stradivarius, Promod and Women’s Secret. Due to expansion, they are looking to recruit highly motivated staff across various positions.

Job description:
The Assistant Shop Manager will consistently provide our customers with the highest level of service possible and assist the Shop Manager in achieving budgeted revenue goals and monitoring expenses.

Requirements:

1. Minimum of High school certificate or Bachelor Degree in a related field.
2. 1-2 years of relevant work experience in retail store management.
3. Demonstrated ability to build effective teams and motivate employees
4. Understanding of basic retail concepts
5. Proficient in MS Word and Excel

• Excellent interpersonal skills and a desire to work in a team-oriented environment;
• Strong initiative and leadership skills;
• Excellent communication skills, both verbal and written;
• Good problem solving skills;
• Willingness to set and maintain high standards of performance.

Duties and Responsibilities:

• Promote and monitor quality service among staff through training and by acting as a positive role model;
• Maintain employee attitude and morale by recognizing outstanding performance and service;
• Assist the Shop Manager in formulating the annual business plan;
• Working with the Shop Manager, develop a pool of potential Shop Managers/Assistant Managers to meet the long range retail and company objectives;
• Responsible for work schedules, break periods, work hours and vacations;
• Provide the Shop Manager with a weekly update on the progress of the store and staff;
• Ensures proper store image;
• Responsible for the operation of the store, such as inventory control and maintenance in the absence of the Shop Manager;
• Responsible to address customer complaints or inquiries;
• Ensure store security.

SALARY PACKAGE & BONUSES:

• Salary: 800 - 1000 USD/month (tax free);
• Sales commission: 160 – 270 USD/month (tax-free);
• Shared accommodation provided free;
• Health Insurance provided free;
• Return air ticket provided free every 2 years;
• Working hours: 48 hours/ week (6 days out of 7);
• Overtime paid extra;
• Transport to work provided free;
• 4 weeks paid leave.